You can get started by booking a consultation, selecting a service package, or contacting us directly via email or WhatsApp. We’ll help you choose the best plan for your needs.

We offer a comprehensive range of digital marketing and virtual support services including custom landing page design, social media advertising campaign management, email marketing automation, administrative support, concierge services for day-to-day business tasks, and content creation with social media management. Each service is designed to help you grow your business and save time.

We accept all major credit cards, debit cards, PayPal and direct deposit. For monthly subscription plans, payments are processed automatically on your billing date. One-time project payments are due upfront before work begins. All transactions are secure and processed through our encrypted payment gateway.

Project timelines vary depending on the service and complexity. Landing pages typically take 7-10 business days, social media ad campaigns launch within 3-5 business days, and email marketing campaigns are set up within 3-4 business days. For ongoing monthly services, tasks are completed on a rolling basis according to your plan's scope. We'll provide specific timelines during your onboarding call.

Yes! We include revisions with all our services to ensure you're completely satisfied. Most packages include 2-3 rounds of revisions. For landing pages and design work, we offer up to 3 revision rounds. Monthly subscription clients can request adjustments anytime within their plan limits. Our goal is to deliver work that exceeds your expectations.

Our monthly plans are designed to provide ongoing support tailored to your needs. Depending on your selected tier, you'll receive a set number of hours or deliverables per month. This can include social media content creation and posting, email campaign management, ad campaign monitoring and optimization, administrative tasks, and priority support. Each plan includes regular check-ins and performance reports.

We use a combination of communication tools to keep you updated. You'll have access to our client portal where you can submit requests, track progress, and review deliverables. We also communicate via email for updates and approvals. For monthly clients, we schedule regular check-in calls. For urgent matters, we offer direct messaging through our preferred channels. You'll always know the status of your projects.

Yes, you can cancel your monthly subscription at any time. We require 30 days notice before your next billing cycle. Simply contact us through email or your client portal to initiate cancellation. You'll continue to receive service through the end of your current billing period. There are no cancellation fees, though payments already made are non-refundable.

Due to the nature of digital services, all sales are final once work has begun. However, if you're unsatisfied with our service before any work starts, we offer a full refund within 30 days of purchase. For monthly plans, if you cancel mid-cycle, you'll retain access through your current billing period but won't receive a prorated refund. We're committed to your satisfaction and will work with you to resolve any concerns.

The access we need depends on your selected services. For social media management, we'll need admin or editor access to your social accounts. For email marketing, we'll need access to your email platform. For ad campaigns, we'll need access to your ad accounts. We always request the minimum access level required and follow strict security protocols. You maintain full ownership and control of all your accounts at all times.

After signing up, you'll receive access to our secure client portal where you can upload your brand assets including logos, color codes, fonts, style guides, and any existing marketing materials. You can also share files via cloud storage links like Google Drive or Dropbox. During your onboarding call, we'll discuss your brand voice, target audience, and design preferences to ensure everything we create aligns perfectly with your brand identity.

All clients receive email support with responses within 24 business hours. Monthly plan subscribers get priority support with faster response times and dedicated account management. We also provide strategic guidance, performance insights, and recommendations to help you achieve your marketing goals. Our team is here to answer questions, troubleshoot issues, and ensure you're getting the most value from our services.

We track key performance metrics relevant to your services such as website traffic, conversion rates, social media engagement, email open and click rates, and ad campaign ROI. Monthly clients receive detailed performance reports showing progress toward your goals. We use analytics tools and dashboards to monitor results in real-time and make data-driven optimizations. You'll always have clear visibility into how your marketing efforts are performing.